Lost all Library's on Rugged Device

There is a chacne that the licensing has been deleted.

You can try:

Updating the software:

1. Please ensure your device is connected to the internet.
2. Press Three dots in the bottom right of screen-> Help -> Check for updates -> Check Now. 
   If you receive the error message: "Unable to find update. The active network is not permitted. Please check your update settings"
    
   To solve this:
   Press the three dots again -> Select option to: Allow WiFi Download.

If this does not resolve the issue, ask Tech for next steps.