Product Configuration Code Message

Customer reaches about this message on their Accent

"Please contact service for a product configuration code. You will need to supply this ID code.."

You will need to arrange a call with Tech. 

1. Apply this macro - Tech/Troubleshooting:: Accent Configuration Code
2. Once they respond with details, Tech will confirm if the date and time is suitable. Provide confirmation to the customer. 
3. Tech will advise once the issue is resolved and the ticket can be solved.