Trials & Shipping Team

There are two ways to access pictures on the device:Option 1: take a photo using the device cameraChoose Menu > Edit Mode.Press and hold on the button. A menu will open.Choose Edit Button to displa...

Set Guided Access(Kiosk Mode)Tap settingsScroll down and tap Accessibility on the leftScroll down on the left and tap on Guided AccessTurn Guided Access onTap Passcode settingsTap Set Guided Access...

Go to where you want to add the folder Three dots Edit mode Press and hold blank spot Add Button Add Folder name and image on the first tab that appears as if you are making a button (remove anyth...

Hi, If this is for LAMP, then that is perfectly normal and is best practice, we wouldn't recommend changing it. Reasoning is, we want to have one full and distinct motor pattern for each individual...

Dedicated mode: The device is ‘locked’ into the communication software. Access to the widerWindows or Android interface is not possible. This mode may be selected to reduce distractionsto AAC users...

Hi [customer name]   Thanks for your call/email. I would suggest trying to reset the device first and if this does not help, the device may need to come in for repairs. Also, may I please know if t...

The user may have selected a Spanish vocabulary by accident and looking to change it back to English.   Top right corner, select the blue settings cog User Area Menu Replace user area Select any o...

Thank you [customer] for reaching out to Liberator customer service. It is possible to use your trial RUGGED device for phonics as you would need to have the 2 software CHAT and WORD combined for P...

AAC Language Lab have free manual boards that you can print off, laminate and attach to whatever you want Here is the link to download the LAMP Words for Life manual boards from AAC Language Lab: h...

Client has called in advising that their screen is no longer working all of a sudden.   The device may not have been shut down correctly and is now facing intermittent issues.   To solve this; we w...